What skills should I put on an office manager resume?

The top skills to put on an office manager resume are Microsoft Office (Excel and PowerPoint), along with administration and management, administrative knowledge, and economics and accounting. Employers also look for dependability, attention to detail and cooperation, which are best shown through results in your bullet points rather than listed.

  • Microsoft Excel
  • Microsoft PowerPoint
  • Administration and Management knowledge
  • Administrative knowledge
  • Economics and Accounting knowledge
  • Dependability
  • Attention to Detail
  • Cooperation

What software should office managers know?

Office manager job postings most often ask for Microsoft Office (Excel and PowerPoint). Many office managers also use accounting, ERP and business intelligence software; which products matter depends on the employer, so list the specific products a posting names and you have used.

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Office
Type of workTools office managers use
AccountingIntuit QuickBooks, Sage 50 Accounting, Quicken, Fund accounting software, Tax software
ERP (enterprise resource planning)SAP, Oracle PeopleSoft, Microsoft Dynamics, Oracle JD Edwards EnterpriseOne, Oracle Hyperion
Business intelligence and dashboardsTableau, IBM Cognos Impromptu, Qlik Tech QlikView, MicroStrategy
MedicalMEDITECH, Henry Schein Dentrix, Healthcare common procedure coding system (HCPCS), Medical procedure coding software, Medical condition coding software
Cloud-based data access and sharingSlack, Google Drive, Dropbox
Human resourcesHuman resource management software (HRMS), Oracle Taleo, ADP Workforce Now
Video creation and editingYouTube, Screencastify

What hard skills do employers want in office managers?

Office managers need administration and management far more than most workers, and administrative knowledge, economics and accounting, and instructing more than most. Name these in your resume summary and prove each one with a bullet that shows you using it.

  • Administration and Management · Needed far more than in most jobs
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Administrative · Needed more than in most jobs
    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Economics and Accounting · Needed more than in most jobs
    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  • Instructing · Needed more than in most jobs
    Teaching others how to do something.
  • Coordination · Needed more than in most jobs
    Adjusting actions in relation to others' actions.
  • Social Perceptiveness · Needed more than in most jobs
    Being aware of others' reactions and understanding why they react as they do.

Compared with the average rating across all jobs in Department of Labor data.

What soft skills do office managers need?

The most important soft skills for office managers are dependability, attention to detail and cooperation, followed by social orientation and self-control. Show them through results in your bullet points rather than listing them as single words.

  1. Dependability: A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
  2. Attention to Detail: A tendency to be detail-oriented, organized, and thorough in completing work.
  3. Cooperation: A tendency to be pleasant, helpful, and willing to assist others at work.
  4. Social Orientation: A tendency to seek out, enjoy, and be energized by social interaction at work.
  5. Self-Control: A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

What keywords should an office manager resume include?

An office manager resume should include the exact tool names, skills and job title from the posting. For office managers, common keywords include Microsoft Office (Excel and PowerPoint), Accounting Manager and Accounts Payable Supervisor. Applicant tracking systems and recruiters scan for these words, so use them wherever they truthfully describe your experience.

Screening software and recruiters look for the tool names in the posting. Paste your resume to see which office manager tools it mentions. Nothing leaves your browser.

How do I write office manager resume bullet points?

Start each office manager bullet point with a past-tense verb and a core task, such as “Resolved customer complaints or answered customers' questions regarding policies and procedures,” then end it with a measurable result: what changed, by how much, and for whom. These starters come from the job’s most important tasks.

Bullet starters from an office manager’s core tasks

  • Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
  • Resolved customer complaints or answered customers' questions regarding policies and procedures
  • Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
  • Discussed job performance problems with employees to identify causes and issues and to work on resolving problems
  • Prepared and issued work schedules, deadlines, and duty assignments for office or administrative staff
Show 9 more
  • Recruited, interviewed, and selected employees
  • Interpreted and communicated work procedures and company policies to staff
  • Evaluated employees' job performance and conformance to regulations and recommended appropriate personnel action
  • Trained or instructed employees in job duties or company policies or arranged for training to be provided
  • Researched, compiled, and prepared reports, manuals, correspondence, or other information required by management or governmental agencies
  • Implemented corporate or departmental policies, procedures, and service standards in conjunction with management
  • Computed figures such as balances, totals, or commissions
  • Coordinated activities with other supervisory personnel or with other work units or departments
  • Participated in the work of subordinates to facilitate productivity or to overcome difficult aspects of work

Resume summary starter

Directly supervise and coordinate the activities of clerical and administrative support workers.

What are other job titles for an office manager?

Other job titles for an office manager include Accounting Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Administrative Supervisor and Customer Service Manager. Government job data groups them as “First-Line Supervisors of Office and Administrative Support Workers.” Search for these titles too, and use the posting’s exact title on your resume when it fits your experience.

  • Accounting Manager
  • Accounts Payable Supervisor
  • Accounts Receivable Manager
  • Administrative Supervisor
  • Customer Service Manager
  • Customer Service Supervisor
  • Office Coordinator
  • Office Supervisor
  • Staff Services Manager
  • Accounting Administrator
  • Accounting Clerks Supervisor
  • Accounting Director
  • Accounting Supervisor
  • Accounts Payable Manager
  • Accounts Receivable Supervisor
  • Adjustment Supervisor
  • Administrative Coordinator
  • Administrative Officer
  • Admissions Supervisor
  • Admitting Officer

What education do office managers need?

Most office managers need a high school diploma or equivalent to get hired, plus less than 5 years of experience in a related job. On your resume, list coursework or certifications in administration and management, administrative knowledge, and economics and accounting. In a federal survey, 45% of office managers said the job requires a bachelor's degree and 23% a high school diploma.

How much do office managers make?

Office managers earn a median salary of $69,500 a year, according to May 2025 federal wage data. The lowest-paid 10% earn less than $45,610, and the highest-paid 10% earn more than $104,710. Employment is projected to grow 0.1% from 2025 to 2035, slower than the 3.5% average for all jobs, with about 127,400 openings a year.

Median yearly pay, May 2025

$69,500

80% earn $45,610 to $104,710

Expected job growth, 2025–35

+0.1%

All jobs: +3.5%

Job openings per year

127,400

1,436,680 people work in this job

Typical education to get hired

High school diploma or equivalent

Plus less than 5 years of related experience

What’s changing in this field

The Bureau of Labor Statistics expects these trends to shape hiring. If your experience touches any of them, say so.

  • Demand change - share decreases as office and administrative support occupations decline, resulting in fewer first-line supervisors needed.

Turn this list into a tailored office manager resume

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Where this data comes from

  • Software, skills, traits, tasks, titles and education survey: O*NET 31.0 (U.S. Department of Labor), occupation 43-1011.00.
  • Pay and employment: Bureau of Labor Statistics wage survey (OEWS), May 2025, occupation 43-1011.
  • Job growth, openings and typical education: Bureau of Labor Statistics Employment Projections, 2025–35.

Includes information from the O*NET 31.0 Database by USDOL/ETA, used under CC BY 4.0 and modified by MyCareerAI. Full attribution and changes